FAQ

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Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 4 hours of placement at support@huduwear.com with your order number. Because our products are made to order, items go into production quickly and cannot be modified or canceled once this 4-hour window has passed or after production has started.

Will I receive an order confirmation?

Yes. An order confirmation email is sent after your order is placed. If you don't see it in your inbox, please check your spam or junk folder.

Where do your products ship from?

Our products are printed on demand and fulfilled through established printing and fulfillment facilities located in the United States.

How long will it take to receive my order?

Delivery time depends on production and shipping. Please refer to our Shipping Policy for the latest estimated processing and delivery times.

How can I track my package?

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. You can also use our Order Tracking page to check your shipment status.

What should I do if my item arrives damaged, defective, or incorrect?

If your order arrives damaged, defective, misprinted, or incorrect, please contact support@huduwear.com with your order number and photos of the issue. Our team will review your request and assist you according to our Return & Refund Policy.

Can I exchange my item for a different size?

Yes, we accept returns for sizing issues within 30 days of delivery. However, please note that as an independent brand, our return processing facility is located in Vietnam, and customers are responsible for the return shipping costs.

To save you time and avoid expensive international shipping fees, we highly recommend carefully consulting our Size Chart (available on every product page) and comparing it with a similar garment you already own before placing your order. If you need to initiate a return, please contact us at support@huduwear.com for instructions.

How do I find the right size?

Each product page includes a Size Chart with measurements. We recommend comparing these measurements with a similar garment you already own before placing your order.

How should I wash my printed apparel?

To help preserve the quality of your printed apparel:

Machine wash cold, inside-out, with like colors.
Tumble dry low or hang dry.
Do not iron directly over printed graphics.

Still Have Questions?
Our customer support team is here to help with product questions, sizing, orders, tracking, and other inquiries.

  • Brand Name: HUDUWEAR
  • Physical Address: 135/8 Van Xuan, Tan Thanh, Buon Ma Thuot, Dak Lak 630000, Vietnam
  • Email: support@huduwear.com
  • Phone: +84 898 714 837
  • Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (GMT+7)