Privacy policy

Last updated: August 24, 2026

HUDUWEAR operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HUDUWEAR is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.
  • Payment information, including payment card or other financial information necessary to process your transaction. Payment information is processed through the payment providers available at checkout.
  • Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
  • Communications with us, including information you provide when contacting our customer support team.
  • Device information, including information about your device, browser, network connection, IP address, and other technical identifiers.
  • Usage information, including information about how and when you interact with or navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you place an order, communicate with us, or otherwise provide information through our website.
  • Automatically through the Services, including through cookies and similar technologies when you browse or use our website.
  • From our service providers, when they process information on our behalf to provide services related to our store.
  • From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to process payments, fulfill orders, arrange production and shipping, provide order confirmations and tracking information, process returns or refunds, and improve your shopping experience.
  • Customer Support and Communication. We use your information to respond to questions, provide customer support, and communicate with you about your orders.
  • Marketing and Advertising. Where permitted by law and in accordance with your preferences, we may use your information to provide promotional communications and relevant advertising.
  • Security and Fraud Prevention. We use personal information to help detect, investigate, and prevent fraudulent or unauthorized activity and to protect the security of our website.
  • Legal Reasons. We may use personal information to comply with applicable laws, regulations, legal processes, or lawful requests from authorities.

How We Disclose Personal Information

We may disclose necessary personal information to trusted service providers that help us operate HUDUWEAR and fulfill orders, including:

  • Shopify and Service Providers: Shopify and other technology providers that support our online store, payment processing, website operations, analytics, and customer support.
  • Production and Fulfillment Partners: Established printing and fulfillment facilities that produce, package, and ship your orders. Only information reasonably necessary to fulfill your order is shared.
  • Payment Providers: Secure payment providers available through our checkout process.
  • Shipping Providers: Delivery carriers that require necessary shipping information to deliver your order and provide tracking updates.
  • Legal and Business Purposes: Third parties where disclosure is required by law, necessary to protect our rights, or related to a business transaction.

We do not sell or rent your personal information.

Relationship with Shopify

The Services are hosted and powered by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through our store may be transmitted to and processed by Shopify and other service providers in countries other than where you reside.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain privacy rights through Shopify's privacy tools at Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to third-party websites or services. If you follow a link to a website that we do not operate or control, we recommend reviewing that website's privacy and security policies.

We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us using the information provided below so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no security system can guarantee absolute security. We retain personal information only for as long as reasonably necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Delete personal information, subject to applicable legal requirements.
  • Correct inaccurate or incomplete personal information.
  • Opt out of certain marketing communications by using the unsubscribe option included in promotional emails.
  • Request information about how your personal information is collected and used, where applicable under local law.

To exercise applicable privacy rights, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Complaints

If you have concerns about how we process your personal information, please contact us directly using the contact information below.

Depending on where you live, you may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live, including by Shopify and other service providers involved in operating our store and fulfilling your orders.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, Services, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

  • Brand Name: HUDUWEAR
  • Physical Address: 135/8 Van Xuan, Tan Thanh, Buon Ma Thuot, Dak Lak 630000, Vietnam
  • Email: support@huduwear.com
  • Phone: +84 898 714 837
  • Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (GMT+7)